What We Collect and Why We Use It
We collect your name, contact details, and account credentials when you register. When you deposit or withdraw using bKash, Nagad, or Rocket, we record the transaction reference and wallet number to verify the payment and match it to your account — we do not store your
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full mobile banking PIN or password. Device data such as your browser type and mobile OS version is logged automatically to maintain session security and detect unusual access patterns. We may also collect your IP address to check whether access is permitted under your local law
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and eligible regions. Cookies help us remember your login state and preferred settings across sessions. We share data only with payment processors, identity verification services, and where required by applicable law — never for advertising purposes. You can ask us to correct, export, or remove your
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data at any time by contacting our support team. Availability of certain account features depends on local law and eligible regions in Bangladesh.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.